Saturday, April 12, 2008

National Patient Safety Foundation

As a long time subscriber of the National Patient Safety Foundation Listserv, I was disheartened recently when several members recommended patients/consumers "go somewhere else" to "air our grievances" so the communication channel could be left clear for scientific research and "creative ideas." How will they get creative ideas if they refuse to listen to the "end user," the patient? Following is my last post to the National Patient Safety Foundation Listserv and I encourage all consumer advocates to boycott the NPSF or please tell me what on earth have they ever done for patients in all these years?
"Barbara, we would be happy to take our grievances elsewhere, for the love of God please tell us where to go with them. You're a manager of Quality Services, surely you're the expert on where quality concers belong. We've searched for years for the appropriate forum to voice our concerns about the human rights violations, abuse, neglect, humiliation, pain and suffering, unneccessary death, corruption and lies we've born witness to. Somebody should care. Somebody should want to hear about it and correct it, call attention to it. Our hosptial staff and leadership want us to go somewhere else. Our health departments want us to go somewhere else. Our politicians want us to go somewhere else. The AMA wants us to go somewhere else. JCAHO wants us to go away. IHI wants us to go somewhere else, they recommend the NPSF. Now NPSF members want us to go somewhere else. That pretty much leaves us with only each other and we already know what's broken in our world. We've asked you to tell us what's broken in your world and we've been met with silence. Please tell us where to go and we'll leave you behind in your peaceful eutopia."

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